The time needed to prepare and deliver your e-signature depends on your application method, completion of the required information and documents, identity verification, and delivery option. Before applying, ask your chosen application channel about the current process and estimated delivery time.

How long does a branch application take?

Branch applications involve checking the required documents and completing identity verification. Certificate preparation and delivery depend on the status of your application and the branch's operating conditions. Before visiting, contact the branch to confirm the required documents and estimated processing time.

When will an online application be delivered?

After submitting an online e-signature application, you must complete the document, identity verification, and approval steps specified for your application. Completing the application form alone does not mean that your certificate has been issued or is ready to use.

For delivery by courier, dispatch and transit time must also be considered in addition to application processing. Contact E-İmzaTR for your application's current status and estimated delivery time.

What should I do after receiving my e-signature?

You may need to complete your PIN procedures and install the appropriate software for your computer before using your e-signature. Also check the requirements of the institution's application you intend to use.

The following links open the Turkish support pages:

• Required software and documentation
• Help videos
• Online support