For e-signature PIN creation and unblocking, use E-İmzaTR’s official support resources. Follow the instructions for your operating system and contact technical support if the problem continues.

Where can I manage my PIN?

Visit the PIN unblocking page (in Turkish). Follow the current instructions for Windows or macOS and check that the required software is compatible with your computer.

Are software installation and PIN management separate steps?

Installing the software and completing a PIN operation are separate steps. Check the official software and documentation page (in Turkish) for the required files.

What should I include in a support request?

• The exact error message and the step where it appears.
• Your Windows or macOS version.
• The name of the application you are using.

Do not share your PIN or account password in public comments. Hide personal information before sharing screenshots.

Where can I find further help?

Watch our support videos (in Turkish). If the problem continues, contact our technical support team with the error details.